Microsoft Dynamics CRM Farm Credit Services Success Story
Bumper Crop of Pleasant Surprises
Farm Credit Services of Illinois is a farmer-owned and farmer-directed cooperative dedicated to delivering competitive and flexible farm financing and crop insurance expertise. They serve more than 8,600 customer stockholders with $3 billion of farm and agribusiness loans in addition to crop insurance that covers more than 1.8 million acres. With a service area that includes the southern 60 counties of Illinois, Farm Credit employs 195 full-time staff who provide farm families, rural landowners, and agribusinesses with a dependable and competitive source of financial capital and risk management services.
With Hitachi Solutions, Farm Credit Services is able to:
- Exploit custom integration of existing internal systems provided value-add that wasn’t expected
- Easily improve understanding with visually appealing and informative dashboards
- Make staff feel comfortable in using the system, utilizing the “Train the trainer” approach